Who are we?
A note from Emma Gray
Director, E-R Mobility Solutions Ltd
E-R Mobility Solutions Ltd is a new founded company and is an Official supplier of PARAVAN Power Wheelchairs (specialist worldwide). At E-R Mobility Solutions we don’t just understand the needs of our customers, we satisfy them in a professional and caring way. Working first-hand and directly with PARAVAN of Germany, and being a very satisfied user of a Paravan chair myself, allows me and the team to proceed with genuine confidence, in introducing you to what we know to be a superior product. We do this with ease and efficiency, giving a personal and understanding service in the UK and Ireland. From the start of your decision making process we are available to talk with you, demonstrate chairs and take you through the stages in purchasing your chair and also providing after sales service (repairing, spare parts and servicing) with the highest priority.
Our small dedicated team know the Paravan chairs well and have experience of other brands (e.g.Balder) and we are aware of all the advantages of PARAVAN. The all-important design of the chairs was the main selling point for me, together with the options/extras available and the immediately evident high standard of workmanship. Having an engineer in the UK and Ireland , trained by Paravan is also very important too. Rob, my husband, heads up our support team and has trained with Paravan and is a vital part of E-R Mobility Solutions. He does all the measurements prior to your chair being made and is there when your chair is delivered to you. The after sales service and care is very important and we undertake to give a speedy response, and where a repair or adjustment is deemed to be necessary, an engineer will be with you, in the UK and Ireland, within 24 hours.
We look forward to hearing from you and helping you achieve the very best option for your needs.